IMPORTANT MESSAGE All our rigid boxes are inspected before packing to ensure they are shipped in perfect condition. Although every attempt is made to secure the boxes in shipment, the cartons are large (the boxes are set up, not flat) and light in weight. Courier damage can include minor dents to complete crushing.  We have noticed an average of 5% of rigid box orders can incur 10-20% courier damage. 

Our options are to raise rigid box costs to provide a higher grade shipping carton or, double carton, which may or may not prevent courier damage.  This change would actually cost more than a possible 10-20% courier damage.  Another option, is when ordering a minimum of 10 or more cases is to ship by pallet.  However, this option also adds far more to shipping costs versus a possible 10-20% courier damage. 

We prefer to offer the best pricing possible for rigid boxes as well as offering excellent ground shipping rates at checkout.  We recommend if you require a specific amount of boxes for a project, to order an extra case to cover any possible courier damage.  Note, we do not, credit, refund or replace any rigid boxes damaged in shipping and we do not process shipping claims under $100.00.